General Terms and Conditions for shootap.com

Document content. 1. Introductory provisions 2. Definitions 3. User account registration 4. Description of the service 5. Conclusion of the service contract 6. Price and payment terms 7. Rights and obligations of the user 8. Provider's rights and obligations 9. Privacy Policy 10. Copyright and licensing terms 11. Liability for content 12. Termination of contract and account cancellation 13. Complaints Policy 14. Alternative Dispute Resolution 15. Final provisions Introductory provisions These General Terms and Conditions (hereinafter referred to as "GTC") regulate the mutual rights and obligations between the service provider, Shootap s.r.o., with registered office at Vysokoškolákov 8556/33B 56 895 518, registered in the Commercial Register of the District Court of Žilina, Section: Sro, 87409/L (hereinafter referred to as the "Provider") and a natural or legal person using the Provider's services (hereinafter referred to as the "User") via the website www.shootap.com (hereinafter referred to as the "Platform"). 1.2 These GTC are an integral part of the service contract concluded between the Provider and the User. Divergent arrangements in the contract shall prevail over the provisions of these GTC. 1.3 By using the Platform, the User confirms that he/she has read the contents of these GTC and agrees to them in full. 1.4 The Provider reserves the right to change these GTC. The Provider shall inform the User of the changes via the Platform or by email at least 30 days before the changes come into effect. 1.5 These GTC and all legal relations between the Provider and the User shall be governed by the law of the Slovak Republic, in particular Act No. 108/2024 Coll. On Consumer Protection and on Amendments and Additions to Certain Acts. 1.6 If any provision of these GTC becomes invalid or ineffective, the provision that most closely resembles the meaning and purpose of the invalid provision shall apply instead. The invalidity or ineffectiveness of any provision shall not affect the validity of the remaining provisions of the GTC. Definitions 2.1 "Provider" means Shootap s.r.o. which operates the www.shootap.com platform. 2.2 "User" means a natural person who has registered on the Platform and uses its services. 2.3 "Platform" means the website www.shootap.com through which the Provider provides its services. 2.4 "Service" means the set of features and tools provided on the Platform that enable Users to use the following main functions: - Logging and archiving of shooting data - Recording and evaluation of targets for target shooting - Calculation of point totals, scatter and concentricity - Recording of times achieved when shooting at metal targets - Participation in open internet shooting competitions - Organisation of own competitions - Archive and reports of shooting results - Communication with the system administrator - Access to personal archive The scope of functions may change over time or be supplemented with additional functions to increase the attractiveness of the service and increase the comfort for registered users. 2.5 "Registration" is the process by which a user creates an account on the Platform by providing the required details. 2.6 "User Account" means a user's personal space on the Platform, to which he/she has access after logging in. 2.7 "Content" includes all shooting data, targets, results, comments and other material uploaded or created by the User on the Platform. 2.8 "Registration Fee" means the amount a User pays to use the Platform Services after the 30-day trial period. 2.9 "Registration Period" means the period for which the Registration Fee is paid. It is set for 3 or 6 or 12 months, as the User chooses, and starts from the day on which the registration fee is credited to the Provider's account. 3.0 "T&C" means these General Terms and Conditions. User account registration 3.1 A User Account may be registered by any natural person who meets the legal conditions for carrying out shooting activities in his/her country of residence. 3.2 In order to register, it is necessary to fill in the registration form on the Platform, which contains the following information: a) Nickname b) Name and surname c) Address (city, district, region) d) Nationality e) Valid e-mail address f) Password g) Gender (h) Age (years) (i) Promo code (if available) (j) Captcha (if programmed to verify that the registration is done by a human) 3.3 The User is required to provide true and complete information at the time of registration. In the event of a change in the details, the User shall update them without delay. 3.4 Upon completion of the registration form, a confirmation email will be sent to the email address provided. The registration will be completed after clicking on the activation link in this email. 3.5 Upon successful registration, the User will receive a 30-day trial access to all features and services of the Platform. During this trial period, the User may use all features of the Platform free of charge. 3.6 In order to continue using the Service after the end of the trial period, the registration fee must be paid. 3.7 The User is responsible for the protection of his/her login data. In case of suspected misuse of the account, the User is obliged to inform the Provider immediately. 3.8 The Provider reserves the right to refuse registration or cancel the User's account in the event of a violation of these GTC or applicable law. Description of the service 4.1 The Shootap web application (hereinafter referred to as "SWA" or Shootap) is an online platform designed to simplify registration activities related to the shooting sports. 4.2 SWA allows registered users to: (a) Record and archive target shooting results b) Electronically score targets c) Compare their results with other shooters d) Participate in announced competitions e) Organise their own target shooting or steel target/gong shooting competitions 4.3 SWA Competitions: a) May be announced by any registered shooter b) Allow shooters to compete in their own environment and on a known range 4.4 SWA provides the following features: a) Calculation of the total points scored b) Calculation of dispersion and determination of concentricity c) Processing the results of target shooting competitions d) Generation of reports and performance statistics 4.5 The system allows users to earn credits for results achieved in SWA competitions. 4.6 SWA offers the possibility of collecting virtual medals for placing in competitions. 4.7 The Provider reserves the right to make modifications and improvements to the functionality of SWA without prior notice. 4.8 The User acknowledges that internet access and a compatible device (computer, tablet, smartphone) are required to use the service. Conclusion of the contract The user registers by filling in the form on the website. After registration, the User receives an e-mail with an activation link and with attachments containing the Service Order, the Service Contract, the Advance Invoice for the semi-annual registration fee (unless the User chooses a shorter or longer registration plan) and the Summary Document on Consumer Protection pursuant to Act 108/2024 Coll. By clicking on the activation link, the User agrees to the provisions set out in the documents and bindingly concludes the Service Agreement. The User receives a 30-day free trial period. During the trial period, the User may withdraw from the Agreement without penalty. If the registration fee is not credited to the Provider's account by the last day of the trial period at the latest, this shall be considered as withdrawal from the Contract. Regardless of when the registration fee is credited to the Provider's account during the trial period, the prepaid period begins on the day after the end of the 30-day trial period and lasts for the number of days that corresponds to the registration plan. At any time, but generally during the last 60 to 30 days of its registration plan, the User may request documents to renew the Service Agreement. These are the Service Extension Order, the Addendum - Extension to the Service Contract, the Advance Invoice for the Registration Fee for the next period and the Consumer Protection Summary Document pursuant to Act 108/2024 Coll. The trial period is no longer provided in the case of an extension of the registration for a further period. If the fee is not paid, further use of the application will be prevented. The user confirms that he/she has been informed about consumer protection according to Act 108/2024 Coll. Detailed information on consumer rights as well as information regarding data protection is provided in a summary separate document which the User received in the first mail message from the provider. This summary captures the main points of the process of concluding the contract, the trial period, the possibility of withdrawing from the contract and information on consumer rights. Price and Payment Terms The annual registration fee for using Shootap is set at EUR 50. The semi-annual registration fee for the use of Shootap is set at EUR 30. The quarterly registration fee for the use of Shootap is set at EUR 16. If the Provider is or becomes a legal entity in terms of business and is obliged to be registered as a VAT payer, the amount specified in paragraphs 6.1, 6.2, 6.3 shall be increased by the relevant VAT rate applicable in the current accounting period. Upon registration of the User, the Provider shall issue an advance invoice for the half-yearly registration fee. 6.6 The maturity of the issued advance invoice is set to the end of the 30-day trial period. 6.7 Once payment has been credited to the Provider's account at any time during the trial period, the registration is set to expire on the date corresponding to the selected registration plan. 6.8 If the advance invoice is not paid by the end of the trial period, the Provider shall consider this as a withdrawal from the contract by the User and no further use of the application will be allowed. 6.9 In the event of non-payment of the advance invoice within the stipulated period, the user will automatically be denied access to the application after the end of the trial period. 6.10 Once payment has been credited to the Provider's account, a proper invoice will be issued to the User. This will be sent by email to the email address provided by the User during registration. 6.11 The Provider reserves the right to change the amount of the registration fee. The User will be informed of any change well in advance of the end of the current registration period. 6.12 During the subscription period, the User may earn various awards in the form of credits, which can be converted into a discount on the registration fee only when subscribing to the service for the next period. The maximum amount of discount that can be obtained in this way is 30% of the annual registration fee. 6.13 Payment of the discount in cash or by sending the discount to the User's account or any other compensation for the credits earned is not possible. User's rights and obligations 7.1 The User has the right to: (a) to the provision of the service in the agreed scope and quality, b) to withdraw from the contract without giving any reason within 14 days of the conclusion of the contract, i.e. from the confirmation of the registration by e-mail (c) to full, correct and clear information about the service d) to the protection of personal data, (e) to complain about the service and to have it processed within the statutory time limit, f) to out-of-court settlement of consumer disputes.  7.2 The User shall: (a) use the Service in accordance with these GTC and the legislation in force in the country in which the Service is used b) protect his/her login data from misuse, c) immediately inform the Provider of any changes to their contact details, d) pay the agreed price for the service within the time limit set, e) refrain from any action that could damage the reputation of the provider or the functionality of the service. 7.3 The User acknowledges that unauthorized distribution of the contents of the Application, the program code or visual and pictorial elements used in the Application or parts of the Application may be considered copyright infringement. 7.4 The User has the right to information on the processing of personal data to the extent provided for by the Personal Data Protection Act. 7.5 In the event that the User is not satisfied with the handling of the complaint, the User has the right to apply to the competent alternative dispute resolution body pursuant to Act 391/2015 Coll. 7.6 The User has the right to be informed of any changes to the GTC or the price of the service at least 30 days in advance. 7.7 The User confirms that he/she has been duly informed of his/her rights under Act 108/2024 Coll. On Consumer Protection. Rights and obligations of the provider 8.1 The Provider has the right to: (a) to payment of the agreed price for the services provided, b) to temporarily interrupt or restrict the provision of the service due to its maintenance or repair, c) change the content and scope of the service provided, d) terminate the provision of the service to the user in the event of a breach of these GTC. 8.2 The Provider shall: (a) provide the service within the agreed scope and quality, b) ensure the protection of the user's personal data in accordance with applicable law, c) inform the user of any material changes to the service or the GTC in good time, d) to handle user complaints within the statutory time limit, e) provide the user with all information required by Act 108/2024 Coll. prior to the conclusion of the contract. 8.3 The Provider shall not be liable for damages caused by: a) improper use of the service by the user, b) interruptions or unavailability of the service due to reasons beyond the Provider's control, c) force majeure or third party intervention. 8.4 The Provider reserves the right to change these GTC. The Provider shall inform the User of the changes at least 30 days before they take effect. 8.5 The Provider undertakes to resolve any disputes with the User preferably out of court. Privacy policy 9.1 The Provider undertakes to process the User's personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 18/2018 Coll. on the Protection of Personal Data. 9.2 Detailed information on the processing of personal data is provided in a separate document "Privacy Policy", which is available on the Provider's website and which was also sent to the User in the first confirmation email. 9.3 The User acknowledges that for the purposes of the provision of the Service, the processing of his/her personal data is necessary to the extent indicated during registration. 9.4 The Provider undertakes to take appropriate technical and organisational measures to ensure the protection of the User's personal data. 9.5 The User has the right to access, rectification, erasure, restriction of processing and data portability of his/her personal data under the conditions set out in the GDPR. 9.6 In case of questions regarding the protection of personal data, the User may contact the Provider using the contact details provided in these GTC or in the Privacy Policy. 9.7 The User agrees that the Provider may use the User's email address to send the User information about changes to the Service, new features or products related to the SWA Application. Revocation of this consent means that the User is no longer interested in using the SWA service. Copyright and license terms 10.1 All content available through the Service, including text, graphics, logos, icons, images, audio clips, digital downloads and software, is the property of the Provider or its content providers and is protected by copyright. 10.2 Provider grants User a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these TOS. 10.3 User agrees not to: (a) copy, distribute or make available the content of the Service to third parties, b) modify, adapt or create derivative works from the Service or its content, c) use the Service in a manner that infringes the intellectual property rights of the Provider or third parties. 10.4 Any use of the Service Content not expressly permitted by these TOS is prohibited and may result in termination of the license and legal action. 10.5 The User retains all rights to the content that he/she creates and uploads to the Service. By uploading content, the User grants the Provider a worldwide, royalty-free, non-exclusive license to use, reproduce and distribute this content in the context of the provision of the Service or in support of marketing and advertising activities related to the promotion of the Service, for example on social networks. 10.6 If the User believes that his/her copyright has been infringed, he/she may contact the Provider using the contact details set out in these GTC. 10.7 The Provider reserves the right to remove any content that infringes the copyright or other intellectual property rights of third parties. 10.8 Upon termination of the Agreement, the licence granted to the User under clause 10.2 shall also terminate, unless otherwise provided in these GTC or a separate agreement. Liability for content 11.1 The Provider shall not be liable for content created or uploaded by users of the Service. The User bears full responsibility for the content that he/she creates, uploads or shares through the Service. 11.2 The User agrees that content created or uploaded by the User will not: (a) infringe the intellectual property rights of third parties, b) contain illegal, offensive, abusive, defamatory, obscene or otherwise inappropriate material, c) spread viruses or other malicious software, d) violate applicable laws of the Slovak Republic, the European Union or the country in which the application is used. 11.3 The Provider reserves the right to remove or block any content that, in its sole discretion, violates these GTC or applicable law, without prior notice to the User. 11.4 The Provider is not obliged to monitor the content created by users, but may do so if it suspects a violation of these GTC or applicable law. 11.5 If a third party believes that content uploaded by a user infringes its rights, it may contact the Provider using the contact details provided in these GTC. The Provider will investigate such notification and take appropriate action. 11.6 The User agrees to indemnify and hold the Provider harmless from any claims, damages or expenses arising from the User's breach of this section of the GTC. 11.7 Provider reserves the right to cooperate with law enforcement authorities in the investigation of any illegal content or activity associated with the Service. 12. Termination of the Agreement and Account Cancellation 12.1 The Service Contract may be terminated: (a) by agreement of the parties, b) by cancellation, c) by termination. d) by non-payment of the registration fee for the next period. 12.2 The User has the right to withdraw from the contract without giving any reason within 14 days of the contract being first concluded. The first conclusion of the contract is understood to be the User's online registration on the Platform. In the event that the User, after his first registration on the Platform, decides not to use the Application, it shall be sufficient not to pay the Advance Invoice received after registration or the end of the free trial period. After that, his account will be irreversibly deleted and he will not be able to use the Application. 12.3 The Provider has the right to withdraw from the Agreement if the User seriously or repeatedly violates these GTC. 12.4 Either party may terminate the contract by giving 30 days' notice, which shall commence on the first day of the calendar month following receipt of the notice by the other party. 12.5 The User may at any time cancel its account and terminate the contractual relationship with the Provider. This termination can be done by sending an email to the Provider from the email address , which the User provided during registration. Subsequently, after 7 days the Provider will cancel the User's account. The Provider notifies the User and the User acknowledges that this cancellation of the account is irreversible and the User's data cannot be restored. All data records created by the User will be irreversibly deleted after a protection period of 7 days. 12.6 Upon termination or cancellation of the Account: (a) the User will be prevented from accessing the Service, b) the Provider will delete or anonymise the User's personal data in accordance with applicable data protection legislation, c) the user loses access to all data and content stored within the service, unless otherwise agreed. 12.7 The Provider reserves the right to immediately terminate or suspend the User's access to the Service in the event of a material breach of these GTC or applicable law. 12.8 In the event of termination, the User shall be obliged to pay the Provider all outstanding liabilities. 12.9 The User acknowledges that in the event of early termination of the Agreement, the User shall not be entitled to a refund of a pro rata portion of the Service Fee already paid, unless otherwise provided in these GTC or a separate agreement. 12.10 The provisions of these GTC which by their nature are intended to survive termination of the contract (in particular the provisions on data protection, copyright and liability) shall survive termination of the contract. 12.11 The contract will be automatically terminated if the user fails to pay the registration fee for the next period within the specified period. The Provider shall send the User a notice of the impending end of the current term and a request for payment of the fee for the next term at least 14 days before the end of the current term. If the user fails to pay the fee by the last day of the current period, the contract shall automatically terminate on the last day of the paid period. Upon termination of the contract in this way, the provisions of clauses 12.6 to 12.10 of these GTC shall apply. Complaints Procedure 13.1 The User has the right to make a complaint about the services provided if they do not meet the agreed conditions or are defective. 13.2 A complaint may be submitted: (a) in writing to the address of the Provider's registered office, b) electronically to the e-mail address designated for the receipt of complaints, 13.3 The complaint must include: (a) the user's identification data provided at registration b) a description of the defect or lack of service complained of, c) a proposal for resolving the complaint. 13.4 The Provider is obliged to send the User a confirmation of receipt of the complaint. As a rule, by e-mail to the electronic address provided during registration. 13.5 The Provider is obliged to handle the complaint without undue delay, at the latest within 30 days from the date of filing the complaint. In complex cases, the provider may extend this period, but not more than 30 days, of which the user must be informed. 13.6 The provider shall inform the user of the outcome of the complaint procedure in writing or electronically. 13.7 If the complaint is accepted, the provider shall immediately remedy the defects found. If this is not possible, it shall provide the user with a reasonable discount on the price of the service or another suitable solution. 13.8 If the user is not satisfied with the handling of the complaint, he/she has the right to turn to an alternative dispute resolution entity pursuant to Act No. 391/2015 Coll. on Alternative Dispute Resolution of Consumer Disputes. 13.9 The costs associated with a justified complaint shall be borne by the Provider. The costs associated with an unjustified complaint shall be borne by the user. 13.10 The Provider shall keep a record of complaints received, which shall include the date of the complaint, the reason for the complaint and the manner of its handling. 13.11 These Complaints Regulations are in accordance with Act No. 250/2007 Coll. on Consumer Protection and Act No. 108/2024 Coll. on Consumer Protection. 14. Alternative dispute resolution 14.1 The User has the right to apply to the Provider for redress if he/she is not satisfied with the manner in which the Provider has handled his/her complaint or if he/she believes that the Provider has violated his/her rights. 14.2 If the Provider has responded to the request under clause 14.1 in a negative manner or has not responded to it within 30 days from the date of sending the request, the User has the right to file a petition for alternative dispute resolution. 14.3 The application for the initiation of alternative dispute resolution shall be submitted to the alternative dispute resolution entity pursuant to Act No. 391/2015 Coll. on Alternative Dispute Resolution of Consumer Disputes. 14.4 The User may also submit a proposal to initiate an alternative dispute resolution through the RSO alternative dispute resolution platform, which is available online at http://ec.europa.eu/consumers/odr/. 14.5 Alternative dispute resolution does not apply to disputes where the value of the dispute does not exceed EUR 20. 14.6 The proposal for the initiation of alternative dispute resolution must include: (a) the name and surname of the user, delivery address, electronic address and telephone contact, if any, b) the exact name of the provider, (c) a full and comprehensible description of the relevant facts, (d) an indication of what the user is seeking, (e) the date on which the user contacted the provider to request redress and an indication that attempts to resolve the dispute directly with the provider were unsuccessful, (f) a statement that the case has not been referred to another alternative dispute resolution body, has not been decided by a court or arbitration tribunal, has not been the subject of a mediation agreement, or has not been concluded by alternative dispute resolution. 14.7 Alternative dispute resolution is free of charge. 14.8 The ADR entity shall terminate the ADR within 90 days of the date of commencement of the ADR. In particularly complex cases, the ADR entity may extend the time limit by 30 days, including repeatedly. 14.9 ADR shall result in a dispute resolution agreement or reasoned opinion. 14.10 The user's right to go to court is not affected. 15. Final provisions 15.1 These GTC shall enter into force and effect on the date of their publication on the provider's website. 15.2 The Provider reserves the right to change these GTC. The Provider shall publish the amendment to the GTC on its website at least 15 days before the amendment becomes effective. 15.3 The User shall be informed of the change to the GTC by e-mail or by a notice in the user interface of the Service. If the User does not agree with the change of the GTC, the User has the right to terminate the contract within 30 days of the notification of the change. 15.4 If any provision of these GTC is or becomes invalid or ineffective, this shall not affect the remaining provisions of these GTC, which shall remain valid and effective. 15.5 Legal relations arising from these GTC shall be governed by the law of the Slovak Republic, in particular Act No. 40/1964 Coll., the Civil Code, as amended, and Act No. 108/2024 Coll. on Consumer Protection in the Provision of Services in the Field of Tourism. 15.6 All disputes arising out of or in connection with this contract shall be resolved preferably by agreement between the parties. If no agreement is reached, the dispute shall be resolved by the competent court of the Slovak Republic. 15.7 The User acknowledges that he/she has read these GTC, understands their contents and agrees to them. 15.8 These GTC are an integral part of the contract concluded between the Provider and the User and are an attachment to the e-mail message sent to the User upon registration. 15.9 Provider's contact details: Shootap Ltd. Vysokoškolákov 8556/33B 010 08 Žilina Slovak Republic ICKO: 56 895 518 E-mail: shootap@shootap.com> 15.10 Supervisory authority: Slovak Trade Inspection Authority Central Inspectorate P.O. BOX 29 Bajkalská 21/A 827 99 Bratislava